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General Community Information
We sincerely hope you enjoy living in Canyon Creek.
The following general information will help new residents get acquainted
with our community.
Select from the following sections:
For the enjoyment and recreation of residents, Canyon Creek provides a
pool and spa, cabana with restrooms and shower, two lighted tennis courts
(one lined for Pickleball), a “tot lot†playground, and greenbelts with
walkways. For additional privacy, the community features perimeter walls,
fences and gates. The Association has provided two dispensers of free
"doggie bags" that can be used to clean up after your pet.
During the year, the Social Committee organizes several events for the
enjoyment of residents and to provide an opportunity for you to meet your
neighbors. Refer to the Social Committee for
more information.
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Each resident is provided with two keys. One key is an electronic
transmitter in the form of a small plastic fob that can be attached to a
key ring. It operates the gates to the tennis/pickleball courts and
pool. Just hold the transmitter next to the reader at the entrance to
the respective facility. If authorized, you will hear a click, and the
gate will unlock. Once inside the pool or tennis/pickleball court area,
turn the doorknob to open the gate to exit. This computer-controlled,
electronic locking system allows securing these facilities after hours
and tracks usage (to identify suspected vandals). In addition, lost key
fobs can be deactivated to prevent misuse of our facilities by
non-residents.
The other key is a standard metal key that operates the timer on the
spa, unlocks the restrooms at the pool and controls tennis/pickleball
court lights. The metal key does not unlock the pool and
tennis/pickleball court gates. Use the electronic fob for those gates.
Please do not lend or give your keys to anyone other than family
members, tenants or guests. Please ensure the gate is closed and locked
when you enter or exit the facilities.
If your fob is lost/stolen/broken, or if you did not receive one from
your landlord or the previous Homeowner, a replacement may be purchased
from the property management company ($15 each if picked up in person,
$20 if mailed to you). Lost/stolen/broken fobs will be deactivated and
only one fob will be activated per home.
If your spa/restroom/tennis court light metal key is
lost/stolen/broken, or if you did not receive one from your landlord or
the previous Homeowner, or if you need additional keys, they can be
purchased from the property management company ($100 each if picked up
in person, $105 if mailed to you).
The Board President (refer to the “Contactsâ€
section) may also be able to provide fobs and keys. Payment should be in
the form of a check made out to Canyon Creek HOA.
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Please contact the property
management company to have your name added to the electronic
directory at the main entry gate. If there are multiple residents with
different last names, they each can be added to the electronic directory
with separate entries and four-digit code numbers. Please provide your
address, your first initial, last name and your phone number (you may
also provide an alternate number if the primary number is not answered).
This information will be programmed into the entry system within five
(5) business days. You can use a landline or a cell phone number. Using
a cell phone number will allow you to answer and open the gate from
anywhere in the world where you have cell service. If your phone number
changes, be sure to notify the property management company.
The four-digit code number assigned to your (and other household
members) phone number(s) is known as the Directory Code. It rings a
phone, a person must answer and authorize access.
Each home will also be assigned a separate four-digit Entry Code.
This code does not ring any phone, but immediately opens the vehicle
gate. You can give the Entry Code to people that may be providing
services to you (e.g., gardener, pool service, housekeeping, etc.) that
may need to get in when you are not at home or don’t need to talk to
them at the gate prior to gaining access. Since the Entry Code provides
immediate access, you should only give it to trusted individuals and not
publish it in any manner.
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If you are employing a service provider or real estate agent that will
need access for a specific period and you may not always be home, or if you
are having a large party and would prefer not having every guest phone you
from the guardhouse, a special temporary code can be set up on our phone
entry system. Please make your request at least three days in advance. After
validating your request, the code will be assigned, and you can communicate
the code to service providers or guests.
To submit a request, contact the
property management company or
use the “Temporary Gate Codeâ€
form.
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The vehicle gates use Radio Frequency Identification (RFID) tags that you
attach to your vehicle(s). The vehicle gate can also be operated by entering
a four-digit code into the keypad near the entrance gates (refer to
Operating Vehicle Gates).
To obtain RFID tags to operate the vehicle gates, contact the
property management company
and provide your name, address, the make, model, year, color and license
plate number for each vehicle. Each RFID tag is $20 if picked up in
person or add $5 to mail one or more tags to you. You may ask the
property management company if
you can obtain the RFID tags from a neighbor who may have some
available. Payment should be in the form of a check made out to Canyon
Creek HOA.
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If your vehicle has an RFID tag (see
Vehicle Gate Transmitters),
slowly drive by the antenna (a white box) at either the Sonrisa West
(main) or Sonrisa East (back) gate. When the tag is verified, the light
on the antenna will flicker and the gate will open.
When guests arrive at the Sonrisa West (main) gate,
they can tap the green “Phone Call†button then the “Find a Nameâ€
button. The electronic directory sorted by last name appears. They can
scroll the list to find your name. They can tap your name to call you.
Alternately, if you’ve given them your four-digit Directory Code, after
tapping the green “Phone Call†button, they can tap the “I have a
Directory Code†button and enter the Directory Code. This eliminates
scrolling to find your name.
When your phone rings, it will show 951-365-6613 as
the Caller ID. You can setup a contact record in your phone with the
name “Canyon Creek Gate†so that name will show when someone calls from
the gate. Answer the call then press and hold ‘9’ on your phone. You
will hear a message and the gate will open for them. When answering on a
cell phone, you should press ‘9’ several times in a row to make sure the
tone gets through.
If you provide your four-digit immediate Entry Code to
services providers (e.g., gardener, pool service, housekeeping, etc.),
at the Sonrisa West (main) gate, they should tap the blue “Entry Code
(PIN)†button, tap in the four digits then press the green “Enterâ€
button at the bottom. The Entry Code may also be used at the Sonrisa
East (back) gate by just entering the four digits followed by the pound
(#) key. Either gate will open without phoning you.
Nationwide delivery services (e.g., FedEx, UPS,
Amazon, USPS, etc.) have been provided with their own immediate Entry
Codes, so you don’t need to provide that information when expecting a
delivery.
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There are six pedestrian gates: one next to each vehicle entry and
exit gate at Sonrisa West (main entrance) and Sonrisa East, one exiting
to Yale Avenue at the northwest corner of the community, and one exiting
to Hicks Canyon wash along La Dera. All pedestrian gates use the same
three-digit code. The pedestrian gate code should be provided when
escrow closes or by your landlord. The pedestrian gate code changes from
time to time and will be communicated to Homeowners prior to the change.
If you need the current pedestrian gate code, contact the
property management firm.
To enter the community through the pedestrian gates, press the
buttons one at a time to enter the code then press the handle down. If
the code does not register, reset the lock by pressing down on the
handle (or pressing the Clear (C) button if so equipped) and try again.
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In order to maintain the architectural character, aesthetics and property
values of Canyon Creek, modification of structures, materials, certain
landscaping and paint color must be compatible with the house and overall
architectural style of the immediate area. The Canyon Creek Architectural
Control Committee (ACC) is responsible for review and decisions on all Home
Improvement Applications, which must be submitted prior to any additions or
alterations to the exterior elements of houses and lots, as more fully
described in
Rules & Regulations - Part 2: Architectural Procedures and Standards.
In general, approval by the ACC prior to commencement is required for any
changes to the exterior of your home. This includes modification, addition
or removal of any structure (whether or not visible from the Common Area),
hardscape, and certain landscape visible from the Common Area. Approval by
the ACC is in addition to any permits that may be required by the city.
Consult the list of improvements in
Rules & Regulations - Part 2: Architectural Procedures and Standards and
read the appropriate sections to understand the approval requirements.
Obtaining prior approval for changes is very important. Action including
cease and desist orders and/or fines may be taken for noncompliance. Please
contact Optimum Property Management
or the Architectural
Approval section to obtain a Home Improvement Application.
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Unless otherwise notified, the Board of Directors usually meets the
second Monday of the month (but usually not in December) at 7:00PM. Each
month the meeting date, time and location will be printed on the bottom of
your assessment statement and can also be found on the Canyon Creek Web
site. All Homeowners are welcome!
Consult the Events section for
Board meeting dates and locations.
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Canyon Creek has contracted with a patrol service to monitor our
facilities. To report minor questionable activity, please contact the
patrol service. For criminal
activity, call 911.
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Mark your calendars for the following dates that pertain to your
Association. You can also check the Events
section of the Canyon Creek Web site for the most up-to-date information.
| Trash Collection |
Mondays unless it is a holiday, in which case,
collection will be on Tuesday. Refer to
Trash Collection in the
Events section for more
information. |
| Street Cleaning |
2nd and 4th Tuesday of each month |
| Pool Heating |
Approximately April 1 through October 15 (spa heated
year round) |
| Board Meetings |
Second Tuesday of each month. Refer to
Board of Directors Meetings in
the Events section for the
complete schedule and meeting locations. |
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We would like to remind all residents to be courteous to your surrounding
neighbors. The Association's CC&Rs
grant homeowners the right to enjoy their property without loud and/or
offensive activities. Please be aware of your neighbors and keep the volume
at an appropriate level so as not to disturb your neighbors during your
social functions. As a friendly reminder, the noise curfew for the city of
Irvine is 11:00PM.
During vacations and/or time away from home, it sometimes may be
necessary to leave your dog at home alone. This could be a change in his/her
routine and many times dogs will bark frequently or continuously until
someone returns to the home. This can be stressful for your dog as well as a
disturbance to your neighbors. If this is something that might happen,
please try to make alternative arrangements and keep your dog indoors during
your absences. Residents with dog barking complaints should contact the
Irvine Animal Services.
Please discuss with your children the quiet enjoyment that is entitled to
all who live in Canyon Creek. The use of personal motorized transports
(e.g., motorized scooters) is prohibited within the community. Even
though Canyon Creek is a private community, the Association has a
patrol service and has also
authorized the
Irvine Police
Department to patrol and enforce laws within Canyon Creek.
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Refer to the events schedule for
information regarding trash collection, street cleaning, and other important
dates.
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