Canyon Creek Logo  Canyon Creek Homeowners Association
Skip Navigation Links.   Skip Navigation Links > About Us > Community > Information  

General Community Information

We sincerely hope you enjoy living in Canyon Creek. The following general information will help new residents get acquainted with our community.

Select from the following sections:

Canyon Creek Facilities and Activities

For the enjoyment and recreation of residents, Canyon Creek provides a pool and spa, cabana with restrooms and shower, two lighted tennis courts, a “tot lot” playground, and greenbelts with walkways. For additional privacy, the community features perimeter walls, fences and gates. The Association has provided two dispensers of free "doggie bags" that can be used to clean up after your pet.

During the year, the Social Committee organizes several events for the enjoyment of residents and to provide an opportunity for you to meet your neighbors. Refer to the Social Committee for more information.

Go to Top

Tennis Court, Pool, Spa and Restroom Keys

Each home is provided with two keys. One key is an electronic transmitter in the form of a small plastic gray "fob" that can be attached to a key ring. It operates the tennis court and pool gates. Just hold the transmitter next to the reader at the entrance to the facility. If authorized, the gate will unlock. Once inside the pool or tennis court area, press the green button near the door to open the gate to exit. This computer-controlled electronic locking system allows securing these facilities after hours, tracks usage (to identify suspected vandals) and lost key transmitters can be deactivated to prevent misuse of our facilities by non-residents.

The other key is a standard metal key that operates the timer on the spa, unlocks the restrooms at the pool and controls tennis court lights.

If you did not receive a key fob or metal key from your landlord or the previous Homeowner, it will be replaced at no charge; however, the missing transmitter will be deactivated. If you lose or need additional fobs or keys, they may be purchased for $25 each from Total Property Management.

Go to Top

Vehicle Gate Transmitters

The vehicle gates use a battery-operated transmitter similar to a garage door opener. If your vehicle gate transmitter is lost/stolen/broken, or if you did not receive one from your landlord or the previous Homeowner, or if you need additional transmitters, they can be purchased for $25 each from Total Property Management

Go to Top

Placing Your Name at the Gate and In the Printed Directory

Please contact Total Property Management to have your name added to the electronic directory at the main entry gate. This information will also be added to the printed directory (phone roster) that is periodically mailed to all Canyon Creek residents. Please provide your address, the spelling of your first and last name and your home phone number, and this information will be given to the committee member to program into the entry system within five business days.

Once your name appears on the entry system at the Sonrisa West (main) gate, using directions that appear on the screen, your guests will be able to look up your name, enter the code number that has been assigned to you and your phone will ring. To save your guests time looking up your name on the directory system, you can tell them to enter your personal three-digit code (e.g., 1‑2‑3), which you can find by looking up your own name on the entry system screen. There is no need to press the button with the key icon Key Icon when using your personal three-digit code. Once your guests identify themselves over the phone, simply press '9' on your phone, you will hear "Access Granted" and the gate will open for them.

Please remember, the printed directory is provided for the private use of Canyon Creek residents only. To ensure privacy, resident phone numbers and addresses are not published on the Canyon Creek Web site.

Go to Top

Temporary Gate Code

If you're having a large party and would prefer not having every guest phone you from the guardhouse, a special temporary code can be set up on our phone entry system. Please contact Total Property management or use the Gate Code Request Form at least two weeks in advance of your event. After validating your request, the code will be assigned and you can include the code in your invitations.

Go to Top

Pedestrian and Vehicle Gates

The association has chosen to make it easier for residents and repeat visitors, such as gardeners, pool services and delivery personnel, to gain access to the community by providing master codes to gain entry via the pedestrian and vehicle gates. There are six pedestrian gates: one next to each vehicle entry and exit gate at Sonrisa West (main entrance) and Sonrisa East, one exiting to Yale Avenue at the northwest corner of the community, and one exiting to Hicks Canyon wash along La Dera. All pedestrian gates use the same three-digit master code, while both vehicle gates use the same four-digit master code listed in the printed directory.

At the Sonrisa West (main) gate, press the button with the key icon Key Icon twice, then the four-digit code. Press the buttons slowly waiting for a click sound from the speaker before pressing the next key. At the Sonrisa East (second) gate, simply press the four-digit code. You should give this code to contractors like your gardener and pool service if they need access when you may not be home. You can also use this code when you're in another vehicle like a taxi or airport shuttle to gain access when your don't have the transmitter with you. 

Please contact Total Property Management or refer to the printed phone roster for the codes, as the codes will change from time to time. If the codes are updated, you will be notified in advance. Remember to notify personnel that provide services on a recurring basis. Please remember: The master codes are provided for the private use of Canyon Creek residents only – do not publish the master codes.

Go to Top

Exterior Changes

In order to maintain the architectural character, aesthetics and property values of Canyon Creek, modification of structures, materials, certain landscaping and paint color must be compatible with the house and overall architectural style of the immediate area. The Canyon Creek Architectural Review Committee (ARC) is responsible for review and decisions on all Home Improvement Applications, which must be submitted prior to any additions or alterations to the exterior elements of houses and lots, as more fully described in Chapters 6, 7 and 8 of the Resident Handbook (Rules & Regulations).

In general, approval by the ARC prior to commencement is required for any changes to the exterior of your home. This includes modification, addition or removal of any structure (whether or not visible from the Common Area), hardscape, and certain landscape visible from the Common Area. Approval by the ARC is in addition to any permits that may be required by the city. Consult the list of improvements in Chapter 7 of the Resident Handbook and read the appropriate section to understand the approval requirements and refer to Chapters 6, 7 and 8 of the Resident Handbook for additional information.

Obtaining prior approval for changes is very important. Action including cease and desist orders and/or fines may be taken for noncompliance. Please contact Total Property Management or the Architectural Approval section to obtain a Home Improvement Application.

Go to Top

Board of Directors Meetings

Unless otherwise notified, the Board of Directors usually meets the second Monday of the month (but usually not in December) at 7:00PM. Each month the meeting date, time and location will be printed on the bottom of your assessment statement and can also be found on the Canyon Creek Web site. All Homeowners are welcome!

Consult the Events section for Board meeting dates and locations.

Go to Top

Patrol Service

Canyon Creek has contracted with a patrol service to monitor our facilities. To report minor questionable activity, please contact the patrol service. For criminal activity, call 911.

Go to Top

Recurring Events

Mark your calendars for the following dates that pertain to your Association. You can also check the Events section of the Canyon Creek Web site for the most up-to-date information.

Trash Collection Mondays unless it is a holiday, in which case, collection will be on Tuesday. Refer to Trash Collection in the Events section for more information.
Street Cleaning 2nd and 4th Tuesday of each month
Pool Heating Approximately April 1 through October 15 (spa heated year round)
Board Meetings Second Monday of each month. Refer to Board of Directors Meetings in the Events section for the complete schedule and meeting locations.

Go to Top

Quiet Enjoyment for All

We would like to remind all residents to be courteous to your surrounding neighbors. The Association's CC&Rs grant homeowners the right to enjoy their property without loud and/or offensive activities. Please be aware of your neighbors and keep the volume at an appropriate level so as not to disturb your neighbors during your social functions. As a friendly reminder, the noise curfew for the city of Irvine is 11:00PM.

During vacations and/or time away from home, it sometimes may be necessary to leave your dog at home alone. This could be a change in his/her routine and many times dogs will bark frequently or continuously until someone returns to the home. This can be stressful for your dog as well as a disturbance to your neighbors. If this is something that might happen, please try to make alternative arrangements and keep your dog indoors during your absences. Residents with dog barking complaints should contact the Irvine Animal Services.

Please discuss with your children the quiet enjoyment that is entitled to all who live in Canyon Creek. The use of personal motorized transports (e.g., motorized scooters) is prohibited within the community. Even though Canyon Creek is a private community, the Association has a patrol service and has also authorized the Irvine Police Department to patrol and enforce laws within Canyon Creek.

Go to Top

Important Dates

Refer to the events schedule for information regarding trash collection, street cleaning, and other important dates.

Go to Top